Becoming a Trusted Advisor with Jeff Mowatt

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Name: Becoming a Trusted Advisor with Jeff Mowatt
Date: April 22, 2020
Time: 9:00 AM - 1:00 PM EDT
Event Description:
In Partnership with Peterborough & the Kawarthas Tourism
Some people claim that attracting and keeping new business is a complex and time consuming process. Jeff Mowatt disagrees. That's why he calls his approach, influence with ease. 

Treat yourself - and your team - to a thought provoking session with best selling author, customer experience specialist and hall of Fame business Speaker Jeff Mowatt. Jeff reveals easy-to-apply tips, tools and phrases that generate significant results including: strengthened customer loyalty, increased spending per customer and recharged team spirit.
You'll discover how to:
Enhance people's perception of you by 12% by using a two word phrase more often (hint: it's not please or thank you)
Exceed customers' top 7 expectations by choosing words more thoughtfully
Tap the 'humility advantage' to influence without pushiness
Position your ideas, products, and services so that people select higher value options
Prevent customers from defecting just to save a few dollars
Reduce your customers' buying choices, and increase purchases by 7 fold
Disarm cynics with your 'grand intention'
Ensure that social media messages about you and your organization strengthen rather than damage your brand
Prevent miscommunications that lead to stress and work overload
Boost communication skills both at work and in your personal life
Recharge your spirit and brighten your interactions with others
 
Register via Eventbrite. (Limited seating)
 
Please join us for some local refreshments and a chance to connect, catch up and inspire one another! 
 
About award-winning speaker, Jeff Mowatt, BComm, CSP, HoF
A leading authority in his field, Jeff didn't just read the book - he wrote it! He's the author of the best-selling books, Becoming a Service Icon in 90 Minutes a Month and Influence with Ease. He heads his own training company and has written and produced 13 multimedia training systems. His Trusted Advisor® column has been syndicated and featured in over 200 business publications. Jeff has exercised influence himself as a 25 year customer service strategist, black belt martial artist, and business owner. Get ready to laugh and learn with Jeff as he shares subtle ways to enhance your impact as a Trusted Advisor
Location:
McDonnel St. Activity Centre
577 McDonnel St., Peterborough
Contact Information:
705-742-2201
Fees/Admission:
$20 per person
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